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Networking:
For multi-site companies, Samsung offers, like no other manufacturer, the possibility to connect up to 4 iDCS telephone systems to act like one using only/one receptionist and voice mail.
Hotel / Motel software:
Complete reports (general/by rooms/by groups or others), complete status available, cleaned, non or smoking, automatic wake up, long distance and cost), all those features visualized on computer screen or on LCD of console.
VoIP (Voice over internet protocol):
Provides a gateway to your LAN or WAN, allowing telephone calls over the data network.
VoIP Protocol Overview (PDF Format)
CTI (Computer Telephony Integration):
Transforms a personal computer into a powerful communication tool that can integrate visual characteristics, sounds, text, graphics, animations and video, also other telecommunication functions.
ACD (Automatic Call Distribution):
A powerful tool for call center application, complete control of incoming and outgoing calls in real time. On screen visualization of each member of the organization with or without supervision, detailed report of activities and much more... A needed application for your call center.
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